Frequently Asked Questions

Everything you need to know about your Santa Cruz gear.

How do I determine the right size for Santa Cruz apparel?

Our apparel follows standard US sizing. We provide a detailed size chart on each product page for hoodies, tees, and jackets to ensure you find the perfect fit before ordering.

What is your return policy for skateboards and clothing?

We accept returns within 30 days of purchase for items in their original, unused condition with tags attached. Please note that skateboards cannot be returned once they have been assembled or gripped.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.

How should I care for my Santa Cruz graphic tees?

To preserve the life of the screen-printed graphics, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.